About
About Bragg Home Services
Home Services in Sonoma, Marin, & Napa County
Do you ever get that “feeling” when you call for HVAC or plumbing service? You know that uneasy, “Will they show up on time?” or, “Did I just give my call to an answering service in Texas?” feeling. Just as worrisome is the “How much will it cost?” feeling. We know those feelings too, so here are a few reasons to help you feel better about Bragg Home Services, even before you call the first time.
We have been helping customers solve their plumbing, heating & cooling problems since 1968. This means we know the local codes, we know what techniques and products work, and more importantly which don’t. We are plumbing and HVAC experts.
We offer up-front pricing so you have price certainty before agreeing to have the work performed. Worry free! When comparing us to other HVAC and plumbing companies, note that the price you are quoted is the price you will pay, and you will always know the price before any work is started. No surprises!
Our thousands of customers over the decades consider us to be the best for many reasons.
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Customer Care FocusedWe want all of our customers to have an outstanding experience with us from beginning to end. From your first phone call with us, to the moment we finish the job and walk out of your home.
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No Surprise PricingWhat we quote is what you pay, no surprises. You will always know the total cost of the project before work begins so you can budget accordingly and be in a position to make the best decision for your home.
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Same-Day ServicesPlumbing and HVAC issues can happen at anytime and can disturb your home from running smoothly. That's why we offer same-day services, to always be there for you and keep things running smoothly.
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Quality Materials & CraftmanshipAll of our technicians and installers are Bragg employees dedicated to providing you with personalized solutions. We provide premium materials paired with quality craftsmanship to keep your home in tip-top shape
Why Choose Home Services?
- Rapid Response: We provide same day service, and, in most cases, we respond within hours, or even minutes of getting your call. Meaning your problem is resolved as quickly as possible.
- Fully Insured and Bonded: This is an important distinction. Many contractors do not carry insurance, putting you at risk. We carry complete workers' compensation insurance and general liability insurance for your protection. We are also bonded as required by the State of California.
- All Technicians and Plumbers Work Directly for Bragg: This means we know them well, know their skills, and know they are well trained for the tasks they are assigned. Our plumbers and HVAC technicians are constantly upgrading their knowledge of products and services. The average field experience is over 10 years, meaning no 'on-the-job training' for your critical plumbing or HVAC problems.
- Supportive Staff: Our CSRs have many years of industry-specific experience and are empowered to solve your problem and provide the very best service they can. We answer our phones with real live Bragg employees. We don't use an answering service for your important calls. We show up on time because your time is precious and valuable. If we run into a problem we make sure to call ahead and let you know.
We Respect Your Home
Before we walk into your home, we put on shoe covers so we don't drag mud or dirt onto your floors. We understand how important your home is to you, and we won't leave until the job site is as clean as it was when we got there, sometimes even cleaner!
Our Comfort Club Service Plans. It is designed to help you save money and keep your plumbing and heating and cooling systems in tip-top condition.
- Our Guarantee: If a problem should arise after we have left, we make a best effort to prioritize your call back. After all, you waited once, you shouldn't have to wait twice!
- California Contractor Licensing Board: We are licensed for C-36 plumbing, C-20 HVAC, C-12 earthwork and paving, and B general contractor classifications.
- Convenient Payment Options: We accept VISA, MC, Amex, Discover, cash and checks as forms of payment. We also offer low-cost financing through our business partners Wells Fargo and Greensky finance.
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Customer ReviewsCheck out our 4.9 star reviews! -
Comfort ClubLearn more about our Service Plans.
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Financing SolutionsTake advantage of our financing solutions.
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Our BlogsTips & Tricks for the systems in your home.
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"Great Experience"John was polite, worked quickly and cleaned up the job when he was done. Great experience!- Judy L.
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"I Highly Recommend Them!"Bragg Home Services came out to our office building and shopping center for drainage problem and HVAC problem with very short notice. After thorough investigation, they quickly diagnosed the issue without trying to upsell the service or recommend unnecessary repairs. Based on their honesty and straight forward approach, I highly recommend them for any Residential or commercial issues. Specially my experience with owner Rick Chandler was unbelievable and very satisfying. He was very calm, professional and honest. I hope other similar service companies provide the service like Bragg Home Service provided. Thank you Rick for your wonderful services.- Dhanendra S.
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"Highly Recommend"I’ve been using Bragg for my HVAC System Repair and Maintenance for about 15 years now. I would highly recommend them. Well-trained, professional techs and top-notch support team at their offices.- Gordon N.
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"Thorough and Honest"Had Todd and David out for the Home Care Package and Tune-Up. Both were very thorough and honest. Talked about different options to replace some of the equipment and also the possibility of when some of the current equipment may run out. Will definitely use Bragg again for my home services.- Bob C.
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"I Give Them 10 Stars!"Bragg Home Services came out to our home and serviced our heating and air conditioning the technician booties on his feet before he came in and was so kind and explained everything to us that was happening with our system. They were respectful and I would suggest anybody having them in their house. The best thing about them is they have a monthly program that’s only $20 a month. Where if anything happens, they come out immediately, And once a year they come out and service your heating and air conditioning. Who does that for $20 a month Bragg Home Services does. I give them 10 stars.- Debra D.
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"Honest and Trustworthy"Bragg just finished re-insulating my attic insulation after I’d had a rodent problem. The crew was on time, communicated throughout, did a fantastic job, cleared everything on the scope list and were a pleasure to work with. Cleaned everything before departing. I also want to comment that the estimator did a great job explaining options, pros and cons of R-values, was honest, trustworthy and low key about comparing to other bids. I hired on the spot. PS Bragg has done several jobs for me over the years, this was just the biggest and I’ve been happy each and every time. Highly recommend.- Gene D.
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"Highly Recommend!"The entire process working with Bragg was great. Tyler worked hard to get us the setup we wanted, and the crew that handled the install was quick and did their best to limit the install Impact on our newborn. Highly recommend.- Luke M.
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"Nothing Less Than Top Notch"From my first phone call to get an estimate for AC through the final installation of the new system, Bragg Home Services has given nothing less than top notch, 5 star service. Every interaction with every team member from office staff, manager Tyler and installers has been focused on excellent communication, quality installation, respect and customer satisfaction. We will not hesitate to use Bragg Home Services for any of our future home services- Catherine C.
